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Agency Activity Reports

Agency Activity reports began generating automatically again on June 6th, 2023.  For many agents, these reports stopped generating on May 21, 2023. 

Reports between 5/22-6/6/2023 are being generated manually and should be available no later than Monday, 6/12/2023.

A root cause analysis is being worked on to prevent this issue from occurring again in the future.

We worked with our system vendor to resolve this issue as quickly as possible and regret any inconvenience that this issue may have caused.